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We are improving access to appointments

From 01 October, GP and nurse appointments are now available during the evening and at the weekend for people across Coastal West Sussex.

This means that urgent appointments are available up to 8pm during the week, and during clinics on a Saturday and Sunday.

This aims to improve access to GP appointments and help local people to get the help and support they need.

The service is run by Innovations in Primary Care (IPC), a not-for-profit company owned by local GP practices.

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor, nurse or healthcare professional.

The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments such as family planning and smear tests that can be hard to arrange whilst at work or when you are caring for family or a loved one.

IPC has been running the MIAMI clinics in Adur and Worthing for the last three years, which has offered a very similar service, offering help for ‘Minor Injury Assessment & Minor Illnesses’.

These clinics have been successful and helped local people to access the help they need outside of normal opening times.

We hope that this roll out of the hubs across the whole of Coastal West Sussex will mean that all patients registered with a GP practice in our area can benefit.

You book into the GP access hubs by ringing either the Coppice Surgery or Angmering Medical Centre , and you may also be offered an appointment at one of the hubs at the weekend if you call NHS 111 for urgent health advice and support.

The hubs may be at your GP practice or they may be at a neighbouring GP practice locally in the community around you.

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

Electronic Prescription Service

We will 'go live' with the Electronic Prescription Service. Patients wishing to use the service will need to 'nominate' a pharmacy. Please read the information below, you can find the nomination form at the bottom of the page for completion at home. Alternatively, please ask at Reception for a copy of the EPS leaflet.

You can also view a short video at the bottom of the page, giving information on the service.

 

What is the Electronic Prescription Service (EPS)?

EPS is an NHS-funded service in England. It gives you the chance to change how your GP sends your prescription to the healthcare professional that you choose to get your medication or appliances from.

 

What does this mean for you?

If you currently collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. You will have more choice about where to get your medication from because it can be collected from a pharamcy near where you live, work or shop. You may also not have to as long at the pharmacy as there will be more time for your repeat prescriptions to be prepared before you arrive.

 

Is this service right for you?

YES - if you have a stable condition and you:

  • Don't want to go to your GP practice every time to collect your repeat prescription
  • Collect your medicines from the same place most of the time
  • Already use a prescription collection service

NO - if you:

  • Don't get prescriptions very often
  • Pick up your medicines from different places
  • Travel or work away from home a lot

 

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. Nomination is very flexible and can be changed or cancelled at any time. You can do this by either:

  • Asking a member of staff at any pharmacy or dispensing appliance contractor that offers the service
  • Asking a memeber of staff at your GP practice

Make sure you tell them before your prescription is due or your prescription might be sent to the wrong place.

It is important to remember that you don't have to use nomination on every occasion. If you don't wish to use nomination on a particular prescription, you should let your GP practice know before the prescription is issued.

 

How can you use EPS?

You need to choose where you want your GP to send your electronic prescription. This is called 'nomination'.

You can choose:

  • A pharmacy
  • A dispensing appliance contractor (if you use one)

Once you have been given information about the service and provided consent, any of the healthcare professionals mentioned above can register your nomination on your behalf.

 

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will only be seen by the same people that see your paper prescriptions now:

  • GP practices
  • Pharmacies
  • NHS prescription payments
  • Fraud agencies

You can check your nomination status securely and confidentially at any GP practice, pharmacy, dispensing appliance contractors or dispensing GP practice that offers EPS.

More information about the Electronic Prescription Service, including more common questions, can be accessed on the website at: http://systems.hscic.gov.uk/eps, or you can ask a member of staff at any pharmacy or dispensing appliance contractor, or at your GP practice for more information.

 
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