We operate an appointment system at all surgeries. Appointments can be arranged either personally or by telephone. You may consult any of the doctors but it is a good idea to stay with the same doctor if possible. You can be seen at either the Coppice surgery or Angmerning Medical Centre.
We have three types of appointments
- Emergency appointments for patients who have to be seen on the day.
- Pre-bookable advance appointments for patients who wish to book up to 4 weeks in advance with a GP of your choice.
- Pre-bookable Online appointments via our 'SystmOne' service. Ask at Reception for more details or if registered click on the link at the top of this page.
Urgent problems will be seen the same day though it may not be with your usual doctor. If you wish to see a particular doctor it is advisable to book in advance. Patients requesting an urgent appointment may be seen by a triage nurse who will decide whether a nurse or doctor appointment is appropriate.
We aim to see all patients within 20 minutes of their appointment time. However, this may not always be possible (for example if the doctor has to leave the surgery for an emergency). If there is a delay you will be informed by the receptionist and offered the choice of making another appointment.
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In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.